Contact Us

We’re here to answer all your questions regarding shoe styles, customization services, and after-sales support. You can contact us through any of the following channels, and we’ll get back to you as soon as possible. 📞
Customer Service

• Email: mengfanzi31@gmail.com
• Response time: Within 24 hours on weekdays
• Services provided: Order tracking, product inquiries, after-sales support, and general questions.

✉️Custom Consultation
• Email: mengfanzi31@gmail.com
• Response time: Within 48 hours on weekdays
• Services provided: Custom foot shape design, material selection, pricing, and project timeline.

📍Business and Wholesale
• Email: sales:mengfanzi31@gmail.com
• Response time: Within 24 hours on weekdays
• Services provided: Bulk orders, wholesale partnerships, brand collaborations, media inquiries.

🌐Social media

• Instagram：@NovoSole

• Facebook：@Ruo Lin

• TikTok：@ novosole.com

-• Twitter：@novosole

📝 Online Form
Please fill out the contact form on the website and provide your name, email address, and message. We will reply within 24 hours.